Postcard included in orders $15+ (plus usual freebies!)

Terms & Conditions

TERMS OF SERVICE

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OVERVIEW

This website is operated by Mamu Cat Stationery. Throughout the site, the terms “we”, “us” and “our” refer to Mamu Cat Stationery. Mamu Cat Stationery offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply  to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. The Terms are a legally binding contract between you and Mamu Cat Stationery. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on BigCartel. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Privacy Policy

Mamu Cat Stationery, operates "http://mamucatstationery.bigcartel.com/". This term informs you about our policies regarding Shopping, Personal Information and Data Security and Safety. We use personal data and information only for improving Mamu Cat Stationery as an online and physical store, as well as for shipping and payment options via our payment engines Stripe and PayPal. By using this site, you agree on the above mentioned use of your personal data that you share with us or that is provided to us through Cookies*. We do receive your log data and your personal and payment information, when you go through the checkout process. We as Mamu Cat Stationery guarantee a professional and secure treatment of your data at any point in time.

Cookies*

We and our partner websites use cookies and other targeting technologies on our websites. Cookies are data that is stored on your device, showing us if you are a repeating customer or a new one. By using this website you agree on our use of Cookies and the above mentioned technologies. Cookies usually expire after a certain period of time. 

SECTION 1 - ONLINE STORE TERMS

You must be 18 years or older to use our Services. Minors under 18 and at least 13 years of age are only permitted to use our Services through a parent or legal guardian with their appropriate permission and under their direct supervision. Children under 13 years are not permitted to use Mamu Cat Stationery or our services. You are responsible for any and all account activity conducted by a minor using our sites and services.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

Copyright

All content on Mamu Cat Stationery and its partner websites such as pictures, photos, videos, texts, descriptions, logos, etc. are the property of Mamu Cat Stationery, Pebbled Paper, or mamu.cat.shop. Limited or their content suppliers and are protected by international and national copyright laws. The designs on our products are protected by the copyright of Mamu Cat Stationery and its product suppliers and are not available for copies, reprints, negative prints or product fakes. Mamu Cat Stationery reserves the right to follow up any breaking of the law regarding our trademarks, logos or products. All photos, copyrights, etc. that appear on this site are the friendly donation of their respective owners, who may not be connected to Mamu Cat Stationery, Pebbled Paper, mamu.cat.shop and will not be sponsored by each of the above mentioned companies or their subsidiaries.

Licences and Access

Mamu Cat Stationery gives you a limited access to this site and its products for your personal use. Do not download this website. Do not copy it in any way and do not duplicate it (etc.). Do not use this site for any commercial purpose. You may not use any of our property anywhere. Mamu Cat Stationery will follow up any of these actions with lawsuit.


The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms

Communications

By using our website Mamu Cat Stationery or our partner websites, you are communicating with us on an electronical basis. By sending us e-mails or messages. With every order you make on our site, you agree on our communications system. That includes, that we automatically put your first name, last name and email address on our E-Mail Newsletter list. We reserve the right to send you advertising e-mails like e-mail-newsletters and information e-mails from then on. In other words, by checking out on our page/buying products, you give us permission to send you automated e-mails. Our E-Mail Newsletter System is driven through a Newsletter engine and is subject to the conditions of our privacy policy. We also reserve the right to call, e-mail or contact you in any other way at any point in time, if we think it is necessary. Reasons for that can be for example missing address information or lost shipments.


SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Guarantee of Accuracy

Mamu Cat Stationery tries to make product and item descriptions as accurate as possible. However, due to the handmade nature of the goods, there may be small imperfections. I will never send an item to you unless it meets my quality standards. Photos may have a color difference from in person due to screen brightness and other possible factors.


SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Information provided by you

You may not impersonate, give wrong or false data or provide untrue personal information in the payment process. You may not use a wrong e-mail address. We need to be able to reach out to you over your e-mail address at any point in time. We reserve the right to cancel an order after 60 days, if we cannot reach a customer. Mamu Cat Stationery does not take responsibility for longer shipping times or no shipping at all because of wrong information provided by you. You are responsible for any shipping costs for resending if an item is misdelivered or returned due to a wrong address.

Comments Section

The comments section in our Big Cartel check out engine or at PayPal can be used for extra wishes. We try to respond to this wishes as best as possible, but we cannot guarantee that this section is read or that the wishes can be fulfilled when the order is processed.

Phone Number for Shipping

If you are ordering from outside the USA, we need your phone number for shipping depending on what shipping method you choose. If you do not include your phone number in your order in the comment section, while checking out, we will send you an e-mail asking for your phone number shortly after your order was received by us. We will repeat asking you a total of 2 times. If we do not receive a response after the 2nd time, we explicitly reserve the right to send your order without your phone number at your own risk. We are not taking responsibility for any inconveniences caused by this shipment method. All shipments, sent out without a personal phone number happen at the buyers own risk. We as well reserving the right, that we do not need to inform the buyer about sending the order without a phone number after contacting them for the 2nd time.


For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Google Analytics & Google Search Console

Mamu Cat Stationery uses Google Analytics and Google Search Console. We observe our traffic and main characteristics of our users. We track pageviews, visits, bounces, visitors, time on site, etc. for our page. Our page is implemented and subscripted to appear in the Google Search.


SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Reviews, Social Media, Questions & Contact 

If you want to leave a review, you can send us an e-mail to [email protected] or visit our social media pages under the "About" page on this site. For contact and questions please visit our FAQ page or use our e-mail address or contact form on the website. Mamu Cat Stationery does not take responsibility for anything posted or shared by you or third parties.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
(a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Mamu Cat Stationery, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Mamu Cat Stationery and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


SECTION 18 - GOVERNING LAW

Applicable Law

By visiting Mamu Cat Stationery and using our services, you agree on the laws of the United States of America. This website is subject to the law of Tennessee, USA.

Dispute

Tennessee law will govern all disputes arising out of or relating to these terms or any related services, regardless of conflict of laws rules. These disputes will be resolved exclusively in the federal or state courts of Tennessee, USA, and you and Mamu Cat Stationery consent to personal jurisdiction in those courts.



SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at [email protected].


 

- Privacy Policy -

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Big Cartel or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Big Cartel, Stripe, Paypal or any third party services you access through their respective sites. You can reference each parties own Privacy Policy to learn more about its privacy practices.


Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
* as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
* if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
* as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Big Cartel Merchant Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Big Cartel Merchant Policy and Terms of Use.


Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
* Big Cartel. I share information with Big Cartel as necessary to provide you my services and comply with my obligations under both the Big Cartel Merchant Policy and Big Cartel Terms of Use.
* Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
* Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
* Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.


Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 6 years.


Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified. I also may use Google Drive or Dropbox to host my printable downloads. These websites may collect your information for analytic purposes. Both Google Drive and Dropbox are Privacy Shield certified. Please refer to their terms and privacy policy on how they use your information.


Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
* Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
* Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
* Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
* Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

* How to Contact Me
For purposes of EU data protection law, I, Leah Lawhern, owner of Pebbled Paper and Mamu Cat Stationery, am the data controller of your personal information. If you have any questions or concerns, you may contact me at [email protected]

Other Page Policies

Please check out our other policies, such as shipping, returns and exchanges or the contact form.

Validity and Changes

We reserve the right to make changes to our site, in the payment process, to the terms & conditions or any of our pages and appearances at any point in time and without mentioning it. The validity of the website or any provided information is not touched or affected, if any of these terms or conditions is invalid.